FAQ's
We're here to help! Search our FAQs for answers or reach out to our support team if you have additional questions.
Frequently asked questions
Retainer Club partners with your orthodontist to give you regular retainer replacement with access to online ordering and fast home delivery.
Congratulations on your fresh set of retainers from Retainer Club! Watch our Retainer Care Guide for a few quick instructions to place, remove, and care for your retainers.
Our exclusive 15-Day Perfect Fit Guarantee gives you the confidence that your retainers will fit and perform or we will replace them. Our Perfect Fit Guarantee is valid for 15 days after you receive your retainers.
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To read more about guarantee examples or to start your guarantee order, please visit our support page.
Retainer Club retains your teeth in their current position. We do not straighten or otherwise move your teeth, that's the job of your orthodontist or dentist. We view our job as taking the baton from your orthodontist so that when they finish straightening your teeth, we help you keep them straight for the rest of your life.
When it comes to retainer material, there are literally thousands of options. We use several types but our most common material (and the only material we use unless we receive special instructions from your doctor) is an .040" Essix Brand PLUS material. It has proven to be the most comfortable and best performing material.
Yes! You change your toothbrush every 3 months and those are only in your mouth for 4 minutes a day. Retainers are working for 6-8 hours a day, and over time, they become loose and harbor bacteria. At Retainer Club, we love the fit, feel, and performance of a clean, new retainer. A fresh retainer helps you protect your investment and is a key to overall oral health.
No problem - a quick, comfortable 3D scan from a Retainer Clubâ„¢ provider is the beginning of your Retainer Club experience. It's your key to low cost, perfectly fitting retainers that are mailed to your home. Schedule your Scan today - it takes less than 10 minutes - your new retainer will be delivered to your home within 7 days.
Good question! There are 2 main types of retainers - clear retainers made from a thermoforming machine and Hawley type retainers (the type with colored acrylic and metal wires.) At Retainer Club - we specialize in clear retainers made from a positive pressure thermoforming machine. We use a 7 step process of polishing and finishing your retainers for a comfortable fit.
Your 3D scan is stored as long as you remain a member. We give a 3 month grace period if you decided to cancel your plan - after that we delete the files to save space on our servers.
At this point, we only have partners in the continental US. If you would like to see services outside the US where you live, click the Contact Us button below.
Orthodontists recommends regular retainer replacement at least once a year. There are many reasons as to why you may need to replace your retainer - bacteria and viruses build up on your retainer over time, or your retainer got lost, broken, or your dog ate it. Regular retainer replacement helps you protect your investment and maintain Straight Teeth for Life®.